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User Guide

MIKI HOUSEWelcome to the official website.
Here we have posted a user guide to help you use our online shop smoothly.

About the order process

About the order process

We will explain how to order.

About delivery

We explain the delivery date and time and shipping costs.

Payment methods

MIKI HOUSE The official website allows payment methods such as credit card, cash on delivery, PayPay, dPay, ALIPAY, Rakuten Pay, WeChat Pay, and NP deferred payment.

Regarding returns

Click here for information on how to return the product.
*We do not accept exchanges due to customer convenience.

If you receive a defective or different product from the ordered product

If you receive a product that is different from the product you ordered or a defective product, please contact us. For more information, please click here.

About gift wrapping

MIKI HOUSE You can specify the wrapping on the official website. Gift wrapping is charged.

Product repairs and parts sales

Click here for information on product repairs and parts sales.

About consumption tax

MIKI HOUSE We will explain how to display consumption tax on each screen of the official website.

About this website

MIKI HOUSE We will explain the basics of using the official website.

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