If you are not at the delivery address for a long period of time, or if you are not sure about the delivery address you entered, you cannot deliver it, If you are unable to receive your ordered item due to customer reasons, we may charge you the shipping fee as follows. In order to ensure smooth delivery, we ask for your cooperation in reducing the burden on the shipping company, by specifying a delivery date and time.   If you are unable to receive the item you ordered from us within the Kuroneko Yamato baggage storage period after we send it to you, Your ordered items will be returned to our store. *After we ship your ordered items from our store, the storage period for luggage at Kuroneko Yamato is approximately 7 days.

◾️If you are unable to receive your ordered item   [Cash on delivery payment method] We may charge you the shipping fee (1) shipped from our store and the shipping fee (2) for return.   [Payment method other than cash on delivery] We may charge you the shipping fee (1) shipped from our store.  

◾️If you receive your ordered item   [Cash on delivery payment method] We may charge you the shipping fee (1) shipped from our store and the shipping fee (2) for return. Regarding shipping (3), we will charge you for orders under 11,000 yen (tax included).   [Payment method other than cash on delivery] We may charge you the shipping fee (1) shipped from our store. Regarding shipping (3), we will charge you for orders under 11,000 yen (tax included).