In the unlikely event that the metal fittings in the normal use are damaged within the six -year warranty period, we will repair and repair it free of charge. Please present the school bag and warranty, and consult the store. During the repair period, an alternative school bag will be prepared. Please keep the warranty for 6 years. (The warranty card is valid only in Japan.)
If the school bag breaks ...
We accept repair at Miki House Shops nationwide or at the headquarters consultation room. Please feel free to contact us.
For customers who wish, we will prepare an alternative school bag.
Headquarters Customer Consultation Office
072-920-2039Weekdays 10: 00-17: 00 (excluding Saturdays, Sundays, and holidays)